1. How do I choose a fragrance without smelling it first?
Start with how you want to feel — fresh for daily wear, warm for evenings, deeper for compliments. If you’re unsure, testers are the safest way to explore before committing.

2. Are NAAYA fragrances unisex?
Most of our fragrances can be worn by anyone. Choose based on preference, not labels.

3. Which fragrance lasts the longest?
Deeper and warmer profiles typically last the longest and stay noticeable on clothes even the next day.

4. Are these suitable for office wear?
Yes. Use fewer sprays for daytime and more for evenings if you want stronger presence.

5. How long do they last?

On skin: around 6–8 hours.
On clothes: often noticeable the next day.

6. Do they last in heat and sweat?

Yes. They are designed for Indian weather and hold well in warm conditions.

7. How many sprays should I use?

3–5 for daily wear.
5–7 for stronger projection.

8. How can I make it last longer?

Spray on pulse points and lightly on clothes.
Moisturised skin holds fragrance better.

9. Where do you ship?

We ship across India.

10. Delivery time?

3–7 business days for most locations.

11. Do you offer COD?

COD may be available depending on location and order value. You’ll see it at checkout if available.

12. What if I receive a damaged product?

Contact us within 48 hours with photos and we’ll arrange a replacement or refund.

13. Do you offer returns if I don’t like the fragrance?

Because fragrance is personal, we recommend trying testers first.
If there’s a damage or order issue, we’ll resolve it quickly.

14. How long do refunds take?

Once approved, refunds usually reflect within 5–7 business days.

15. Are your oils IFRA compliant?

Yes. Our fragrance oils follow international safety standards through certified suppliers.

16. Are NAAYA perfumes cruelty-free?

Yes.

17. Do they stain clothes?

When sprayed from a slight distance and allowed to dry, staining is rare.

18. How strong is the scent throw?

Strong enough to fill a room, balanced enough to feel comfortable for daily use.

19. How long do they burn?

Most candles burn approximately 30–50 hours depending on size and usage.

20. Will the scent stay till the end?

Yes, when burned correctly the fragrance remains consistent.

21. How do I prevent tunneling?

Let the wax melt fully to the edges during the first burn.

22. How long should I burn it each time?

2–3 hours per session is ideal.

23. Should I trim the wick?

Yes. Trim to about 5mm before each burn for a clean flame.

24. Is it safe to leave unattended?

No. Never leave a burning candle unattended.

25. Are NAAYA candles good for gifting?

Yes. They’re designed to feel premium, warm, and gift-ready.

26. What if my candle arrives damaged?

Contact us within 48 hours and we’ll arrange a replacement.

27. Do you provide refund?

It is only valid if the product is broken or a wrong product has arrived. Please review the refund policy carefully before raising the request.